Our website address is: https://njam.co.nz.

Protecting your privacy is important to NJAM. This Privacy Statement explains our global practices regarding the collection, use, and disclosure of your personal data, through the use of all of our websites, products, applications and services.Some of our applications may display supplemental privacy notices that we share so you can make informed choices at the time you review the notices. For example, you may see a notice explaining a data collection program in an application, and your choices for participating.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Information you provide us:

We collect information that identifies you, including your name, surname, and contact information, such as your address, email address and telephone number, when you:

  • Request our services
  • Create an account
  • Start a subscription
  • Register a product or service
  • Sign up for one of our events
  • Contact us

We collect additional information to inform your specific use of our applications. This includes your language preferences, the date of your birth, the name of your employer and your job title.

  • After you have created an account or registered for an application, we collect additional information, which may include:
  • Your subscription plans and payment information
  • Details about the applications that you purchased or have expressed interest in
  • Training and certification details
  • Event attendance details
  • Your communication preferences
  • Records of our interaction with you, where appropriate, such as service records, correspondence, details of complaints and their resolution
  • Content you submitted to us, such as comments you posted in our forums

When you make purchases through our websites, we use payment processors (Digital River, BlueSnap, PayPal, Stripe) and do not store credit card or other financial information (other than confirmation that payment in a certain amount has been made). We collect contact information from you that we pass through to the payment processor to facilitate the transaction. For more information you can contact our providers as set forth in their privacy notices.

Cookies

NJAM uses cookies (small text files stored by your web browser when you use websites) and related technologies, such as pixels and beacons (“Cookies”) to collect and store information when you visit our websites and use our applications.

We also use NJAM Analytics programs and third-party analytics tools, such as Google Analytics, to help us understand how you use our website and applications.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Information we obtain from your use of our applications:

We collect information about the applications that you use and how you use them. We use this information to support our legitimate interest in improving your experience, and building better online, mobile, and desktop applications.

This information includes:

  • System Information and Usage Data

    We collect device-specific information, like unique device identifiers, operating system, and the type of device you use.

    We collect information about how you use our applications. This includes your product ID, license information, which applications you use and for how long, your city and country from your IP address, and information about your browser.

  • Social Networking Data

    We have pages on social networking platforms, such as Facebook, LinkedIn, or Twitter, where you can visit and communicate with us.

    Our applications also include buttons, tools, or content that links to another company’s services. We collect information about your use of these features through NJAM Analytics tools and third-party analytics tools.

    If you use an NJAM application that contains plugins, information can be transferred directly from your device to the social networking provider. We have no influence on the data collected by the plugin. If you are logged in to the social network, a link can be established between your user account there and the use of our application.

    If you interact with the plugins, for example by clicking on “Like”, “Follow” or “Share”, or by writing a comment, this information may automatically appear in your profile on the social network. Even if you are not logged in, the plugins may send your IP address to social network providers. Please note this when using our applications.

    When you connect to a social networking service on a device that is also used by others, these other users are able to see information that is stored or displayed in connection with your profile on the social networking service page.

  • Automatic updates

    We collect information that may identify you to your system administrator in connection with the automatic update process, to help your administrator determine what updates you need. 

With the exception of information essential to operate our services as described in our Cookie Statement, whether we collect this data is up to you. You can change your mind at any time by going into your Settings within the application, as well as here. Please keep in mind that you may also need to clear your Cookies on each browser on each device.

We associate any data we collect as set forth above with your personal account.

How Does NJAM Use The Information It Collects About You?

We use your personal data mindfully, and in useful ways, including:

  • To validate your identity, to the extent necessary to perform our contract with you
  • To deliver you services, products, support, or information you have requested about your application, to the extent necessary to perform our contract with you
  • To send you important information within the scope of our contract with you
  • To send you other information you requested, like when someone has “liked” one of your posts, to the extent necessary to perform our contract with you
  • To send you other special offers, promotions, newsletters, surveys, or other information that you have consented to receive, as long as you want them
  • To support our legitimate interest in gaining a better understanding of our applications, so we can improve them and your experience
  • To correct problems in our applications, as necessary to perform the contract we have with you
  • To support our legitimate interest in making our ads more relevant to your interests
  • To support our legitimate interest in using automated systems to analyze your data using machine learning and advanced analytics to improve our applications
  • To pursue our legitimate interest in preventing and reducing fraud and software piracy
  • As further described in your applications, such as in a supplemental notice, or in our About Boxes (available via Settings in your application)

Unless otherwise indicated, there is no statutory or contractual requirement for you to provide this data. If you do not provide this data, we might not be able to provide our services to you.

Who we share your data with

To provide you the best services we can, we work with other service providers. These companies are located all over the world, and we require them to protect your privacy. They are not authorized by us to use your personal data for their own purposes. Our service providers include companies we use for:

  • Marketing
  • Sales
  • Consulting
  • Communications
  • Software Maintenance & Support
  • Social Media
  • Market Research
  • License Compliance
  • Security
  • Localization

We may disclose your data in the following circumstances:

  • When we have your consent to do so
  • To our service providers for the purposes indicated in this Privacy Statement. We do not disclose your personal data to them for their own purposes.
  • To our channel partners (resellers), who are not service providers, for the purposes indicated in this Privacy Statement
  • When we are required to do so by law, such as to respond to a subpoena or a court order
  • When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud or software piracy, defend ourselves against attacks, or protect the rights, property, and safety of Autodesk, our customers, and the public
  • If we merge with another company, or if we sell or reorganize part of, or all of our business, assets, or stock (including, if we file for bankruptcy). If this happens, your data will likely be transferred to the other company.
  • When the data can no longer identify you. This can happen through aggregation, where your data is combined with other data to become a statistic.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What Are NJAM’s Storage And Data Retention Practices?

Visitor comments may be checked through an automated spam detection service.

We store your personal data and content on our servers, and the servers of our service providers. Because we and our service providers maintain servers in global locations, your personal data may be transferred across national borders and stored outside of the New Zealand

We will retain your personal data for as long as necessary to provide you with the applications you are using, and as needed to comply with our legal obligations.

Additional information

How we protect your data

We use a combination of reasonable physical, administrative, and technological controls to protect your data from unauthorized access or malicious actions. We limit the access employees, contractors, and agents of NJAM have to your personal data to those who need to know this data to perform their assigned functions and develop or improve our products and services.

What third parties we receive data from

To help keep our databases current, and to provide you with more relevant content, experiences and offerings, we combine your personal data, as described above, with information from public sources and other companies (such as our channel partners [resellers], business contact databases, and enrichment service providers), in accordance with applicable law.These sources can tell us about the company size and industry of our business customers and also help us maintain the accuracy of our databases.

What Are NJAM’s Marketing And Advertising Practices?

Ad Partners

Our websites and applications may feature ads for other companies’ products and services, as well as ads for our own applications.

We work with one or more advertising networks, which are our Ad Partners, who use Cookies or other technologies to collect information in order to serve you ads and help us track results. Such information may include the websites you visit, the mobile apps you use, the preferences you may provide us as your application provider, your IP address, your device ID, and information about your browser. This information is used to display appropriate advertising in mobile apps and websites that you visit, to calculate and control the number of unique and repeat views of a given ad, deliver ads that relate to your interests and measure the effectiveness of ad campaigns. This processing is in our legitimate interest.

Our Ad Partners deliver ads for us and may combine the information collected or obtained from us with other information they have independently collected from other websites and/or other online or mobile products and services relating to your browser’s activities across their network of websites.

To opt out of the use of your information by Ad Partners, use the Digital Advertising Agencies AdChoices Tool. If you delete all cookies, use a different browser, or use a different computer, you will need to use the tool again to renew your opt out choice.